Photo not that of the actual clients.
The Jacksonville Housing Authority denied “Liz,” who has disabilities, the live-in aide she had chosen to help her with daily activities. After being forced to withdraw its denial, the Housing Authority then made her wait eight months for approval to move into her apartment. As a result of the initial denial and lengthy delay, Jacksonville Area Legal Aid’s Fair Housing Unit filed an administrative complaint on Liz’s behalf, alleging an improper denial of the request for a reasonable accommodation of a live-in aide. The parties agreed to conciliation through the U.S. Department of Housing and Urban Development and successfully resolved the case. As a result, the Housing Authority was forced to implement new policies to ensure that reasonable accommodations or modifications are handled promptly. The Housing Authority also has to provide additional training for all employees involved in the leasing and management of its properties, with an emphasis on reasonable accommodations and modifications.
