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If you are having trouble with Our Florida or are facing eviction, we have information on who can help you.

JACKSONVILLE, Fla — A woman is asking First Coast News for help as she and her grandkids are weeks away from being evicted.

Brin Hay received rental assistance through the program Our Florida.

She’s waiting on her assistance renewal, but is not getting any answers on her case status. Hay says she is calling Our Florida every day with no luck.

In the meantime, rent is due, and she lives with her son and grandkids.

“They’re very helpful right now especially with me being sick but you know right now I’m stressing and I don’t want them to know I am stressed out,” she said on the verge of tears.

Hay went to her car for our Zoom interview, so her grandkids wouldn’t see her cry.

She says she’s been sick since August. Hay received Our Florida rental assistance from December through February.

Read more at First Coast News