Wheelchair-bound Tenant

Photo not that of actual client.

Janie, 68, lives in a Low-Income Housing Tax Credit property along with her service dog. She has lived in the same unit for seven years, during which she has developed increasing disabilities. She now uses a wheelchair, and it became difficult for her to live on a higher floor and take care of herself and her dog, as she is no longer able to use the stairs. She therefore asked the property manager to be moved to a first-floor unit. When her verbal request was denied, she turned to JALA’s Fair Housing Unit for help. The Fair Housing Unit intervened and requested that she be transferred to the next available first-floor unit as a reasonable accommodation of her disabilities. The reasonable accommodation has been granted by the apartment complex, and she is expected to transfer in early January. If a unit becomes available earlier, she will have right of first refusal for that unit.