JALA and City of Jacksonville team up to save widow’s home
“Valerie,” the widow of a veteran, was in imminent danger of losing her home to foreclosure when she reached out to Jacksonville Area Legal Aid for help. The home was set to go up for auction within three weeks when JALA Housing Counselor Marissa Vetter leapt into action on her case. “I was very terrified of losing my home,” Valerie said. “She understood the urgency and wanted to help me right away with the limited time that we had. She sent me the list of documents I needed to get. I got her all the documents she needed me to get and completed the required financial education courses.” Vetter said the resolution of the case happened in record time, in large part because of Valerie’s diligence, but also because of teamwork involving staff from both JALA and the City of Jacksonville’s Foreclosure Intervention Program, which provided funds to help Valerie get caught up on her mortgage.